Course Info

Qualification Overview

This qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Course Units

Total number of units = 12  Core units - 6 and Elective units - 6
  • BSBCRT411 Apply critical thinking to work practices -Core
  • BSBTEC404 Use digital technologies to collaborate in a work environment- Core
  • BSBTWK401 Build and maintain business relationships - Core
  • BSBWHS411 Implement and monitor WHS policies, procedures and programs - Core
  • BSBWRT411 Write complex documents - Core
  • BSBXCM401 Apply communication strategies in the workplace - Core
  • BSBPEF402 Develop personal work priorities - Elective
  • BSBPEF502 Develop and use emotional intelligence - Elective
  • BSBAUD412 Work within compliance frameworks - Elective
  • BSBHRM417 Support Human resources functions and processes - Elective
  • BSBTEC401 Design and produce complex text documents - Elective
  • BSBTEC402 Design and produce complex spreadsheets - Elective


There are no formal pre-requisites to this qualification however students will need to pass Language; Literacy and Numeracy skills test upon enrolment.

Study Modes Available

We have a variety of study modes available to suit you.

  • Classroom – face to face learning in class. We provide one -on -one guidance to our classroom students. our classes are only conducted during school terms and are once a week from 9.30 am to 3pm
  • Online – Self-paced learning (flexible learning)
  • Virtual classes – virtual classes are done through Teams for students who are not able to attend face to face classroom training but prefer face to face learning. You have the flexibility to attend virtual class from wherever you are. They are conducted during school terms and are once a week.


Average completion time is 6 months. The full qualification must be completed within 24 months from date of enrolment and regular submission of assessment tasks is required.

Career Opportunities

  • Administrative Officer
  • Administrative Team Leader
  • Assistant Business Analyst
  • Assistant Security Analyst
  • Business Development Assistant

Fees & Charges

  • Fee for service – Please contact our office on 03 9748 9233.

Start Dates

  • Start at any time. Please call 9748 9233 for enrolments.


  • Hoppers Crossing

Virtual Classes

No specific location provided, please contact the office at (03) 9748 9233.

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Why South West Training Services

We offer people a range of career options through the provision of government accredited vocational education and training provided both in the workplace and at our education centre.

We value
community inclusiveness
We value
We value
people from all walks of life
Community based organisation
90% course completion rates
Compassion, humility & respect
Staff with years of experience
Vocational education & training
Integrity, stewardship and teamwork


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