Course Info

Qualification Overview

This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

Target Audience

The target participants for this instance of course delivery are school leavers, adult learners currently not employed or recently employed in the disability sector. Learner can be from other employment backgrounds and are looking or a career change, or are seeking to re-enter the workforce.


Pre -Requisites:

There are no formal pre requisites to this   qualification however, students must successfully pass a Language, Literacy and Numeracy test prior to their enrolment. Also must hold  a current and satisfactory Police Record Check  and be fully vaccinated before  commencing their placement.


Study Modes Available

We have a variety of study modes available to suit you.

  • Classroom – face to face learning in class. We provide one -on -one guidance to our classroom students. our classes are only conducted during school terms and are once a week from 9.30 am to 3pm
  • Online – Self-paced learning (flexible learning)
  • Virtual classes – virtual classes are done through Teams for students who are not able to attend face to face classroom training but prefer face to face learning. You have the flexibility to attend virtual class from wherever you are. They are conducted during school terms and are once a week.




Average completion time is 12 months. The full qualification must be completed within 24 months from date of enrolment and regular submission of assessment tasks is required.



To achieve this qualification, the candidate must have completed at least 120 hours of work in an approved care facility such as in aged care, home and community, disability or community service organisation .


Assessment Methods

Unit Assessment-1 Unit Knowledge questions- comprises of questions and answers, case studies, research to test the knowledge of the student.
Unit Assessment-2 Performance evidence- to test the practical skill of the students. Conducted in simulated work environments, placement centers and /or projects depending on the unit requirement

Career Opportunities

  • Aged Care Activity Worker
  • Personal Care Assistant
  • Home care assistant
  • Residential Care Worker
  • Residential Support Worker


Fees & Charges

Please contact the training office on 9748 9233 for fees and charges.

Start Dates

  • Wednesday, July 17, 2024
    Please contact the training office on 9748 9233 for enrolments.


  • Hoppers Crossing

Virtual Classes

No specific location provided, please contact the office at (03) 9748 9233.

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Why South West Training Services

We offer people a range of career options through the provision of government accredited vocational education and training provided both in the workplace and at our education centre.

We value
community inclusiveness
We value
We value
people from all walks of life
Community based organisation
90% course completion rates
Compassion, humility & respect
Staff with years of experience
Vocational education & training
Integrity, stewardship and teamwork


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